Open vs Closed Questions for Job Interviewers
It’s not just about screening candidates. It’s about discovering who’s behind the rΓ©sumΓ©.
Sometimes we fall into routine without realizing it. You run the interview, have your list of questions all lined up, everything structuredβ¦ and then, when it’s over, you realize you didn’t actually get to know the person. Sure, they answered fine, seemed decent, but you don’t really know what drives them β or what shuts them down. And a lot of the time, that happens because the questions didn’t invite them to open up. Just to respond.
Closed questions feel safe. They give you a sense of control. But honestly, they limit you more than they help. Because when someone can only say yes, no, or give you some rehearsed line, you miss everything else. The backstory. The doubts. The little inconsistencies. And that’s exactly where the real person lives. The stuff that tells you whether they’d actually be a good fit. Anyone can say they’re a team player. But ask them: “What was the hardest part about working with others on your last project?” β and that’s when the interview really starts.
And hey, this isn’t about trying to corner anyone. It’s not a trick. It’s about creating a space where they can talk naturally, without trying to sound flawless. Because the good stuff isn’t always in what they say, but in how they say it. In what they dare to share. And that takes listeningβ¦ but also asking better questions. Not every question opens a door, but the right ones β the really good ones β can open windows they didn’t even know were there.
Question Categories for Interviewers
Up next, I’ll share a few open-ended interview questions you can use to really get to know the person in front of you. No scripts. No masks.

Previous Experience
Discover the real story behind their career journey with thoughtful questions about past roles.

Problem Solving
Uncover their approach to challenges and how they think through complex situations.

Motivation
Understand what truly drives them and what they’re passionate about in their work.

Leadership
Explore their leadership style and how they influence and guide others.

Adaptability
Assess how they handle change and navigate uncertain or evolving situations.
The Power of Open-Ended Questions
Open-ended questions are your secret weapon for conducting meaningful interviews. They:
- Reveal authentic personality: Allow candidates to express themselves naturally
- Uncover thought processes: Show how they approach problems and make decisions
- Provide deeper insights: Go beyond surface-level qualifications to understand character
- Create conversation: Transform interviews from interrogations into meaningful dialogues
When Closed Questions Still Matter
While open-ended questions are powerful, closed questions have their place in interviews:
- Fact verification: Confirming specific details about experience or qualifications
- Time management: Getting quick answers when you need to move the interview along
- Clarification: Following up on open-ended responses with specific details
- Comfort building: Starting with easier yes/no questions to help nervous candidates relax
The key is balance. Use closed questions strategically, but let open-ended questions drive the conversation.
Creating the Right Environment for Honest Answers
- Set the tone early: Let candidates know you want to have a real conversation
- Listen actively: Show genuine interest in their responses through body language and follow-ups
- Avoid judgment: Create a safe space where they feel comfortable being authentic
- Follow the thread: Ask follow-up questions based on what they share
- Share context: Help them understand why you’re asking certain questions
What to Listen For
When asking open-ended questions, pay attention to both what candidates say and how they say it:
- Green flags: Specific examples, honest reflection on failures, genuine enthusiasm, thoughtful pauses
- Red flags: Vague generalizations, blame-shifting, rehearsed-sounding answers, inability to provide examples
- The gray areas: Remember that nervousness can affect responses – give candidates the benefit of the doubt
The goal isn’t to catch people out, but to understand who they really are and how they might fit with your team.
From Questions to Decisions
Great questions are just the beginning. To make the best hiring decisions:
- Take notes: Capture not just what they said, but your impressions of how they said it
- Compare consistently: Ask similar open-ended questions to all candidates for fair comparison
- Trust your instincts: If something feels off, dig deeper with follow-up questions
- Look for patterns: Do their answers across different topics tell a consistent story?
- Consider cultural fit: Beyond skills, will they thrive in your specific work environment?
Remember: the best candidate on paper isn’t always the best hire. Sometimes the person who opens up honestly about their struggles and growth shows more potential than someone with a perfect but shallow response.