Creating value vs Claiming value #4 Internal Organizational Conflicts

✅ Resolve internal conflicts by creating value 💡

Create value instead of claiming value

Internal conflicts in an organization
Improve your negotiations

«My department needs 60% of the budget, not 50%.»

First example of value creation in a negotiation ❓🤔
Identify shared projects that benefit both departments and are funded together.
Second example of value creation in a negotiation 🗣️💭
Coordinate purchases or contracts to save money and free up resources.
Third example of value creation in a negotiation 🤷‍♂️❓
Align priorities with global strategic objectives to obtain more external funding.

Why do these alternatives create value for both parties?

«Identify shared projects that benefit both departments and are funded together.»

Instead of fighting over a fixed slice of the budget, the aim is to find a solution that enlarges the pie. By collaborating on joint projects, both departments can access additional resources they wouldn’t have separately. This not only resolves the immediate conflict, but also strengthens the relationship between teams and can open the door to future collaborations.

«Coordinate purchases or contracts to save money and free up resources.»

This alternative turns competition into an efficiency opportunity. By joining forces to negotiate better prices or terms, both departments can reduce operating costs. The savings achieved can be redistributed between the two, benefiting both without increasing the total budget. It’s a smart solution that rewards collaboration.

«Align priorities with global strategic objectives to obtain more external funding.»

Instead of dividing a static pie, this proposal seeks to grow the whole pie. By presenting a joint proposal that supports the organization’s objectives, both departments can attract additional funding. This not only resolves the current conflict, but also positions the teams as strategic allies, improving their standing with senior management.

«I want the senior analyst to work only for my team.»

First example of value creation in a negotiation ❓🤔
Design a rotation system so both teams benefit from their expertise.
Second example of value creation in a negotiation 🗣️💭
Train more internal people so they acquire those skills.
Third example of value creation in a negotiation 🤷‍♂️❓
Agree that this talent leads cross-functional projects instead of working for a single department.

Why do these alternatives create value for both parties?

«Design a rotation system so both teams benefit from their expertise.»

Instead of a territorial dispute, a system is created that maximizes the value of the available talent. Rotation allows both teams to access specialized knowledge without the need to compete. In addition, the senior analyst gains broader exposure to different areas of the company, which can enrich their professional experience and increase job satisfaction.

«Train more internal people so they acquire those skills.»

This proposal turns a bottleneck into a development opportunity. Instead of depending on a single person, both teams invest in training more members. This not only resolves the current conflict, but also strengthens the resilience of both departments in the face of future absences or increases in workload. Everyone wins: teams get trained and the senior analyst can delegate tasks.

«Agree that this talent leads cross-functional projects instead of working for a single department.»

This solution recognizes that the senior analyst’s value goes beyond a specific team. By assigning them to projects that cross departments, their expertise is multiplied, benefiting the entire organization. Both teams stop competing for a limited resource and start collaborating on initiatives that generate greater impact. It’s a way to raise the level of play for everyone.

«My team needs to use the room every Tuesday.»

First example of value creation in a negotiation ❓🤔
Create a shared usage calendar that maximizes availability for everyone.
Second example of value creation in a negotiation 🗣️💭
Adapt the space with modular furniture for different uses.
Third example of value creation in a negotiation 🤷‍♂️❓
Use virtual or remote alternatives to free up the room at certain times.

Why do these alternatives create value for both parties?

«Create a shared usage calendar that maximizes availability for everyone.»

Instead of a struggle for control of a limited resource, a system is established that distributes access fairly. A shared calendar not only resolves the current conflict, but also improves planning and reduces future misunderstandings. Both teams gain predictability and guaranteed access to the room, without needing to compete.

«Adapt the space with modular furniture for different uses.»

This proposal transforms a fixed resource into a flexible one. By investing in adaptable furniture, the room can better serve different needs without schedule conflicts. Both teams can use the space more efficiently, and the organization gains a more versatile asset. It’s a solution that multiplies the value of the existing resource.

«Use virtual or remote alternatives to free up the room at certain times.»

Instead of competing for a physical space, the offering is expanded through digital solutions. By allowing virtual meetings in certain cases, the room is freed for uses that truly require it. This benefits both teams by reducing competition, and the organization by optimizing the use of its facilities. It’s a smart way to adapt to new ways of working.

«I want my project implemented before theirs.»

First example of value creation in a negotiation ❓🤔
Merge parts of both projects so they move forward together.
Second example of value creation in a negotiation 🗣️💭
Coordinate phases so technical work is optimized and benefits both.
Third example of value creation in a negotiation 🤷‍♂️❓
Find temporary external resources to progress in parallel.

Why do these alternatives create value for both parties?

«Merge parts of both projects so they move forward together.»

Instead of competing for priority, synergy between initiatives is sought. By merging compatible elements, both projects can advance simultaneously without conflicts. This not only resolves the dispute but can also generate a more robust and complete final result. Both teams gain speed and quality, while the organization benefits from greater efficiency.

«Coordinate phases so technical work is optimized and benefits both.»

This alternative turns competition into sequential collaboration. By planning the phases of both projects in a complementary way, technical bottlenecks are avoided and the use of shared resources is optimized. Both teams can advance without interference, and the organization benefits from having two projects underway without overloading its technical capabilities.

«Find temporary external resources to progress in parallel.»

Instead of fighting for limited internal resources, the goal is to expand available capacity. By hiring temporary external support, both projects can move forward simultaneously without sacrificing quality or deadlines. Both teams win by not having to concede ground, and the organization invests in accelerating key results. It’s a solution that turns a constraint into a growth opportunity.

«The credit for this achievement belongs only to my team.»

First example of value creation in a negotiation ❓🤔
Propose shared recognition when there are cross contributions.
Second example of value creation in a negotiation 🗣️💭
Create a rewards system for interdepartmental collaboration.
Third example of value creation in a negotiation 🤷‍♂️❓
Present the result as a collective success story that attracts more resources to the organization.

Why do these alternatives create value for both parties?

«Propose shared recognition when there are cross contributions.»

Instead of a dispute over credit, a fair criterion based on reality is established. By recognizing real contributions from both teams, resentment is avoided and transparency is encouraged. Both teams win by receiving the credit they deserve, and the organization benefits from a culture of collaboration where everyone is motivated to contribute beyond their boundaries.

«Create a rewards system for interdepartmental collaboration.»

This proposal turns competition into an incentive for cooperation. By actively rewarding joint work, hoarding of credit is discouraged and knowledge sharing is promoted. Both teams can stand out not only for their individual achievements, but also for their ability to collaborate. The organization gains a more integrated and productive culture.

«Present the result as a collective success story that attracts more resources to the organization.»

Instead of dividing limited recognition, the goal is to expand the benefits for everyone. By presenting the achievement as an example of organizational excellence, both teams can benefit from greater visibility and institutional support. This not only resolves the current conflict, but also opens future opportunities for both departments. It’s a way to elevate shared credit to a strategic level.

🔍 Depth

Open-ended questions allow exploration beyond the surface, revealing hidden thoughts, experiences and skills.

🧠 Critical Thinking

They invite reflection, analysis and structured responses, showing how the candidate processes information and makes decisions.

💬 Communication

They reveal the ability to express oneself clearly, organize ideas and convey messages effectively.

🌟 Authenticity

They allow the candidate to show their true self, without fitting into canned answers or clichés.

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