Closed Questions vs Open Questions #1
Closed Question 1: “Did you meet your sales targets?”
Why are these open questions better?
This question invites the candidate to explain their approach and methodology. Instead of a simple “yes” or “no”, a detailed view of how they think and act in real situations is obtained. It allows evaluating not only the results, but also the planning and execution capacity of the interviewee.
With this question, we seek to understand the candidate’s resilience. How do they react under pressure? What tools do they use to overcome obstacles? The answer reveals much about their character, coping skills and practical experience in difficult situations.
This question evaluates the candidate’s ability to reflect. It’s not just about making sales, but learning from them. It allows us to know if the interviewee is aware of their strengths, areas for improvement and how they can transfer knowledge to new professional situations.
Closed Question 2: “Did you work with CRM tools?”
Why are these open questions better?
This question goes beyond technical knowledge. It allows us to understand how the candidate applies the tool in their daily work, what benefits they have obtained and how they have contributed to improving processes. It is key to evaluate their ability to adapt and optimize resources.
With this question, we evaluate the candidate’s leadership and initiative. Are they proactive? How do they influence their environment? The answer can show management skills, communication abilities and the capacity to drive improvements in the team, something valuable in any organization.
This question seeks concrete evidence. A good example can demonstrate the candidate’s effectiveness and their ability to obtain tangible results. In addition, it allows evaluating their ability to analyze data and make decisions based on real information.
Closed Question 3: “Did you manage large teams?”
Why are these open questions better?
This question allows us to understand the candidate’s evolution as a leader. How have they learned to lead? What influences have shaped their style? The answer can reveal maturity, self-awareness and ability to adapt to different contexts and personalities.
Challenges are a window into character. This question allows us to understand how the candidate reacts to adversity, what they learned from their mistakes and how they overcame obstacles. It is key to evaluate resilience, learning ability and problem-solving skills.
This question evaluates the candidate’s empathy and interpersonal skills. How do they connect with their team? What techniques do they use to maintain morale and productivity? The answer can show emotional leadership, effective communication and the ability to inspire others.
🔍 Depth
Open questions allow exploring beyond the surface, revealing hidden thoughts, experiences and skills.
🧠 Critical Thinking
They invite reflection, analysis and structuring of responses, showing how the candidate processes information and makes decisions.
💬 Communication
They reveal the ability to express oneself clearly, organize ideas and convey messages effectively.
🌟 Authenticity
They allow the candidate to show their true self, without fitting into prefabricated responses or clichés.