Closed-ended questions vs Open questions
Negotiating with a corporate customer
Closed-ended question 1: Would you accept $15,000 for the annual contract?”
First example of an open question ❓🤔
“What are your thoughts on the economic proposal we’ve presented?”
Second example of an open question ❓🤔
“How do you view the value we’re offering in relation to the proposed budget?”
Third example of an open question ❓🤔
“In what ways could we adjust the economic proposal?”
Closed-ended question 2: “Can we close the deal today?”
First example of an open question ❓🤔
“What would you need to move forward with the decision?”
Second example of an open question ❓🤔
“When do you think would be the most appropriate time to formalize the agreement?”
Third example of an open question ❓🤔
“What steps do you foresee necessary before reaching an agreement?”
Closed-ended question 3: “Would a monthly delivery work for you?”
First example of an open question ❓🤔
“How would you prefer to structure the deliveries?”
Second example of an open question ❓🤔
“What schedule would better suit your needs?”
Third example of an open question ❓🤔
“What factors should we consider when establishing delivery timelines?”
Closed-ended question 4: “Are you satisfied with the current service?”
First example of an open question ❓🤔
“Which aspects of our service do you find most valuable?”
Second example of an open question ❓🤔
“How could we improve our collaboration?”
Third example of an open question ❓🤔
“What impact does our service have on your daily operations?”
Closed-ended question 5: “Do you need more resources for the project?”
First example of an open question ❓🤔
“How do you view the current distribution of resources in the project?”
Second example of an open question ❓🤔
“Which aspects of the project require more attention?”
Third example of an open question ❓🤔
“In what ways could we optimize the available resources?”